News
Falls partnership between Ambulance Service and Essex County Fire and Rescue Service
06 December 2023
Essex County Fire and Rescue Service has joined up with EEAST to help people who have fallen in their homes.
New EEAST website coming soon
29 November 2023
We are currently in the process of developing our brand new EEAST website!
Stowmarket volunteers step up to help those that fall
23 November 2023
The Stowmarket Community First Responders join similar Falls Response Programme schemes in Suffolk in Woodbridge, Sudbury, Felixstowe and Hadleigh.
Dig out those running shoes!
22 November 2023
You can now raise funds for the East of England Ambulance Service Charity by signing up for the Blickling Half Marathon or for those who really want to go the distance, The Norfolk Marathon.
Five-year-old wins bravery award after car crash
22 November 2023
A paramedic whose five-year-old son won a bravery award for his actions during a car crash has shared important advice as part of Road Safety Week.
Transgender Day of Remembrance 2023
20 November 2023
Ahead of her retirement, EEAST LGBT Network Secretary, Melanie Bartlett shares her thoughts on Transgender Remembrance Day in this thought-provoking piece.
Are you #BlueLightAware this Road Safety Week?
20 November 2023
East of England Ambulance Service NHS Trust is urging all drivers to be #BlueLightAware and understand the needs of emergency service drivers.
Ambulance service holds wreath laying ceremony for Remembrance Day
10 November 2023
East of England Ambulance Service NHS Trust (EEAST) has honoured the courage and commitment of the armed forces community at a wreath laying ceremony ahead of Remembrance Day.
MP praises progress on new £10 million ambulance hub for Bury
09 November 2023
Jo Churchill, MP for Bury, visited EEAST's new multimillion pound ambulance station near Bury St Edmunds.
Ambulance service goes live with new incident messaging technology
07 November 2023
EEAST is going live with a new messaging and incident update system that will replace obsolete technology.
Celebrating Bonfire Night safely
04 November 2023
With Bonfire Night celebrations due to take place this weekend, we’re sharing our top safety tips for the night, so you can enjoy yourself, keep safe and avoid any unnecessary injuries!
Get Vaccinated: Get Winter Strong
02 November 2023
Dr Simon Walsh is taking advantage of the winter flu vaccination being offered to all EEAST staff.
Stay safe this spooky season!
27 October 2023
With the autumn season in full swing, Halloween is not far away from us!
Maternity award for swift actions to safely deliver breech baby
27 October 2023
Crews from the East of England Ambulance Service NHS Trust (EEAST) and Essex and Herts Air Ambulance (EHAAT) received an award at the UK Maternity Unit Marvels (MUM) Awards for the exemplary response provided to a mother experiencing a complex birth at home.
Pioneering stroke schemes see significant reduction in treatment times
27 October 2023
The success of two specialist stroke schemes is being celebrated ahead of World Stroke Day on Sunday, 29 October.
EEAST CEO pays tribute to control room staff
23 October 2023
East of England Ambulance Service (EEAST) CEO Tom Abell has expressed his immense gratitude to the hard work of EEAST’s control room teams at the start of International Control Room Week.
EEAST Heart Lead, Ron Ridge tells us about EEAST Heart and why he joined
21 October 2023
We spoke to Ron Ridge, EEAST Heart lead, to find out a little more about EEAST Heart, why he joined and what is involved with the training.
New initiative taking CPR training into Canvey Island school set to train 1,000 pupils
20 October 2023
Crew mates at the East of England Ambulance Service (EEAST) who teach basic life support to students in their spare time are set to reach a significant milestone in the training.
Defibrillators: What you need to know
20 October 2023
Would you know what to do?
Your support to the East of England Ambulance Service Charity could be life saving
19 October 2023
The East of England Ambulance Service Charity raises funds to support volunteers, staff, and local communities in ways above and beyond that which NHS funding can ordinarily provide such as community life saving education programmes run by EEAST Heart.
Partner working ensures fast response when seconds count
19 October 2023
We work closely with specially trained civilians, Fire and Rescue colleagues and military co-responders across the region.
Airfield team’s training saved a life when medical emergency struck
18 October 2023
TrainEEAST helps ensure everyone can helps save a life while crews ambulance are on their way.
Specialist care pathways improve the chances of surviving cardiac arrest
17 October 2023
Restart A Heart – learn lifesaving skills to make a difference in your community
Outstanding contributions from disabled and neurodiverse ambulance staff recognised at awards ceremony
17 October 2023
Staff at East of England Ambulance Service NHS Trust (EEAST) who identify as disabled or neurodiverse have been celebrated at an awards ceremony for their outstanding contributions.
Restart A Heart Day 2023
16 October 2023
Restart A Heart – learn lifesaving skills to make a difference in your community
Nine-year-old girl completes ‘Outrun an Ambulance’ challenge to support the East of England Ambulance Service Charity
12 October 2023
A nine-year-old Norfolk schoolgirl has raised over £700 for the charity of the East of England Ambulance Service NHS Trust (EEAST).
EEAST breaks ground for new Bury ambulance station
10 October 2023
The East of England Ambulance Service (EEAST) has broken ground at its new multimillion pound ambulance station near Bury St Edmunds.
‘Exceptional’ Emergency Operations Centre manager presented with national award
09 October 2023
Thomas Pont, Duty Manager our Norwich Emergency Operations Centre, has won an award from the Association of Ambulance Chief Executives (AACE).
Doctors, nurses and senior leaders join ambulance crews on the road to help reduce delays for patients
09 October 2023
Doctors, nurses and health and social care leaders are working to end delays for patients.
Mark and Nadine's journey | National Dyslexia Awareness Week 2023
08 October 2023
This #NationalDyslexiaAwarenessWeek we've spoken to Nadine Baldwin, Apprentice Emergency Medical Technician and Mark Stead, Education Manager about their experience with dyslexia and working with the Trust.
EEAST becomes first ambulance trust to receive national award for commitment to dyslexia-friendly workplace
06 October 2023
East of England Ambulance Service NHS Trust (EEAST) has been awarded the prestigious bronze level Dyslexia Friendly Quality Mark by the British Dyslexia Association.
Grateful mum reunited with ambulance crews after giving birth in record time
05 October 2023
Ambulance crews arrived in minutes and discovered a serious birth complication.
Milestone 250th donation for the Outrun an Ambulance campaign
04 October 2023
The East of England Ambulance Service Charity received its 250th donation for the award winning Outrun an Ambulance campaign.
National Dyslexia Awareness Week – Nicky’s story
02 October 2023
High demand due to industrial action
02 October 2023
East of England Ambulance Service is facing high demand this week due to industrial action.
7-year old Alexa commended for raising the alarm for pregnant mum
23 September 2023
Seven-year-old Alexa Green showed bravery beyond her years by calling 999 after her pregnant mum collapsed.
Partnership working helps get the right help to those who fall at home
22 September 2023
People falling in their homes can account for up to 20% of the ambulance service’s calls.
Falls training provided to Community First Responder groups
21 September 2023
This week is Falls Awareness Week and in 2021, NHS Charities Together awarded £508,689 to the East of England Ambulance Service Charity to enhance the role of volunteer Community First Responder (CFR) groups. This included providing falls training and equipment, such as raizer chairs, slide sheets and handling belts.
Stevenage paramedic among finalists for Who Cares Wins awards
19 September 2023
A senior paramedic who has worked for the East of England Ambulance Service for 34 years is among the finalists for the Sun newspaper’s Who Cares Win Awards.
12-year-old girl reunited with team who brought her back to life after cardiac arrest
18 September 2023
A 12-year-old girl has had an emotional reunion with the emergency responders who helped save her life after she suffered a cardiac arrest at her home in July.
Working with our patients to keep them safe
15 September 2023
This Sunday (17th September) is World Patient Safety Day, and the World Healthcare Organisation is asking us to the globe to elevate the voice of patients.
Jail for man who abused blue-light workers
14 September 2023
A man who abused ambulance staff and police officers has been jailed.
Unexpected arrival in the departure lounge
11 September 2023
When a mother suddenly went into labour in Luton Airport, EEAST call-handler Megan Byrne talked airport staff through making a successful and safe delivery.
Back to school – safely
05 September 2023
Games and fun activities teaching young people how to stay safe and what to do in the event of an emergency.
Ambulance staff join charity children's truck convoy to ensure safety and smiles
25 August 2023
Disabled and disadvantaged children in Norfolk enjoying a fun day out with the East Coast Truckers Children’s Convoy will be supported by East of England Ambulance Service NHS Trust (EEAST) staff.
Pioneering scheme sees EEAST recruit wellbeing dogs to support staff
25 August 2023
East of England Ambulance Service NHS Trust (EEAST) has taken a remarkable step towards prioritising the mental health of its staff by introducing approved support dogs.
CQC recognises further improvements at EEAST
24 August 2023
Further improvements have been recognised at the East of England Ambulance Service NHS Trust (EEAST) with the Care Quality Commission (CQC) lifting two more conditions on its licence.
Landlord’s donation helps expand coverage of Loddon Community First Responders group
18 August 2023
Landlord Philip Taylor of the Kings Head in Loddon has donated £2,000 to fund the purchasing of a new response kit bag for his local Community First Responder (CFR) group through the East of England Ambulance Service Charity.
Boost for Community First Responders in Cromer thanks to Town Council
17 August 2023
Cromer Town Council has donated another kit bag for use by the East of England Ambulance Service (EEAST) Community First Responder group who cover the town.
You asked and we answered! A-Level and GCSE results day FAQs
15 August 2023
With both A-Level and GCSE results day coming up for students across the country, we've been answering your questions on our Instagram channel.
Ambulance crews getting back on the road quicker thanks to new digital referral system
14 August 2023
A digital solution is streamlining the process when EEAST refer patients to out-of-hours primary care, helping get ambulance crews back on the road quicker to respond to 999 calls.
Third more patients receiving critical care support thanks to air ambulance collaboration.
11 August 2023
East of England Ambulance Service NHS Trust (EEAST) has strengthened its relationships with three nationally renowned air ambulance charities, which has helped deliver exceptional specialist care to patients.
Dedicated ambulance crews devote personal time to sharpening emergency skills
10 August 2023
Staff from EEAST have taken part in exercises to prepare them for emergency situations not encountered every day.
Premature twins reunited with team who helped save their lives against the odds
08 August 2023
A young mum has had an emotional reunion with the team from the East of England Ambulance Service (EEAST) and Magpas Air Ambulance, who saved the lives of her twin boys against the odds after they were born prematurely at just 28 weeks gestation.
Ambulance service to extend trialling of electric vehicles
04 August 2023
EEAST is preparing to introduce more operational electric rapid response vehicles (RRVs) and begin extensive trialling of electric ambulances.
Ambulance service recruiting 45 staff across the region for new Make-Ready sites
03 August 2023
East of England Ambulance Service NHS Trust is creating 45 new full-time Make Ready Operative posts.
New route for nurses to join frontline at EEAST
31 July 2023
A new pathway for nurses to transfer their skills to frontline pre-hospital care is open at the East of England Ambulance Service NHS Trust (EEAST).
New line up for EEAST's non-exec directors
27 July 2023
EEAST's new Chair has revealed three additions to the board.
Students with autism gain experience of making ambulances ready for the road
25 July 2023
Students from the Wherry School in Norwich joined the team at the Longwater ambulance base.
Commercial Week 2023: Who are TrainEEAST and what do they do?
21 July 2023
It’s the final day of Commercial Week and it’s time to focus on TrainEEAST.
Success for EEAST staff at Control Room Awards
21 July 2023
Staff at the East of England Ambulance Service (EEAST) picked up two awards at the prestigious Control Room Awards 2023 earlier this month.
Commercial Week 2023: what services does the National Performance Advisory Group (NPAG) offer?
20 July 2023
Yesterday, we talked about NPAG and the benefit they bring to the wider NHS but also to EEAST as the host Trust. Today, we’re looking in more detail at some of the services they offer.
EEAST supporting male colleagues with wellbeing network launch
20 July 2023
A new support network to help men talk openly about any challenges they face has been launched at the East of England Ambulance Service Trust (EEAST).
Commercial Week 2023: Who are the National Performance Advisory Group (NPAG)?
19 July 2023
Today, Commercial Week is focusing on the National Planning and Advisory Group (NPAG).
Commercial Week 2023: Grace’s Mcgregor's story
18 July 2023
It’s day two of Commercial Week and we’re talking to Grace Mcgregor, Emergency Medical Technician, about her experience of being a member of the CallEEAST team and how this started her #CareerForLife within the Trust.
Commercial Week 2023: Who are CallEEAST and what do they do?
17 July 2023
We’re kicking off Commercial Week today with perhaps the most well-known branch of the commercial services, CallEEAST.
Commercial Week 2023
17 July 2023
Today marks the start of Commercial Week 2023, where we’re going behind the scenes within EEAST’s commercial services business units
New call handler saved girl in crisis with only minutes to spare
14 July 2023
Despite being just a few weeks into the job, Carla Brightman talked a desperate young girl down from a bridge.
Ambulance employee responded to emergency call while working from home
13 July 2023
A member of EEAST abandoned an online meeting to help save a man's life.
Off-duty police officer commended for being first on-scene at cardiac arrest
12 July 2023
Off-duty police officer Baley Faulkes-Anstee interrupted a day out with his family in Newmarket to resuscitate a man in cardiac arrest.
‘Phenomenal results’ achieved by first paramedic degree apprenticeship group
11 July 2023
The first cohort of East of England Ambulance Service (EEAST) staff to qualify as paramedics through a new apprenticeship degree programme with the University of Cumbria have been celebrated at a special ceremony after achieving ‘phenomenal results’.
International Paramedics Day 2023: A Day in the Life
08 July 2023
One of our digital communications officers, Heidi, recently joined a crew for a 12-hour shift to experience what it’s like to be on the frontline.
International Paramedics Day 2023: Jonathan Kear
08 July 2023
This International Paramedics Day, we have spoken to our front line staff about what inspired them to join the ambulance service and what they love about their role.
EEAST represented at Westminster Abbey service to mark NHS 75th Birthday
07 July 2023
Staff at the East of England Ambulance Service NHS Trust (EEAST) joined colleagues from across the NHS at a service at Westminster Abbey to mark the NHS’s 75th Birthday.
Your Stars of EEAST 2023
06 July 2023
On Wednesday evening the Trust came together at Barrington Hall in Cambridgeshire to celebrate our annual Stars of EEAST awards.
East of England Ambulance Service wins HSJ Digital Award
04 July 2023
East of England Ambulance Service NHS Trust (EEAST) is proud to announce that its partnership project ‘Access to the Stack’ has been crowned the winner of the Improving Urgent and Emergency Care Through Digital award at the first ever HSJ Digital Awards.
EEAST celebrates its staff and volunteers at annual awards ceremony
04 July 2023
The East of England Ambulance Service NHS Trust (EEAST) is holding an awards ceremony to celebrates its staff at Barrington Hall in Cambridgeshire on Wednesday 5th July 2023, the same day the NHS marks its 75th birthday
Armed Forces Day 2023
22 June 2023
EEAST are proud supporters of the United Kingdom Armed Forces, and actively recruit and develop service leavers, veterans, reservists and their dependents.
Paramedics share their experiences for Armed Forces Reservist Day
21 June 2023
Two EEAST Paramedics share how being reservists has enhanced their professional skills.
Father's Day - 2023: Tim and Hannah Stokes
18 June 2023
An unexpected turn of events led to Hannah giving birth at their Essex home.
Up to 80% of North East Essex patients get urgent treatment without hospital admission through new NHS scheme.
13 June 2023
A new programme in North East Essex means more people are able to have urgent treatment at home.
Praise for 7-year-old who raised the alarm when Mum collapsed
13 June 2023
Ava raised the alarm to the ambulance service when her Mum, Tiffany, collapsed.
Emotional reunion for grandmother with life savers who brought her back from death
06 June 2023
A grandmother from Stevenage enjoyed an emotional reunion with the people who saved her life after she suffered a cardiac arrest at the wheel of her car in April.
EEAST paramedic bids for paddleboarding world record
02 June 2023
An EEAST paramedic is preparing for a World Record bid which he hopes will encourage conversations around suicide and highlight support that is out there for anyone who is struggling.
LGBT+ staff survey finds EEAST ‘a modern and inclusive organisation'
01 June 2023
The East of England Ambulance Service is publishing the results of an independent survey of colleagues who identify as LGBT+.
EEAST’s charity receive donation in memory of long-serving Norfolk nurse
01 June 2023
The family of a woman who gave 42 years of service to the NHS in Norfolk has chosen the East of England Ambulance Service’s charity as one of the recipients of donations in her memory.
Danbury community first responders recognised for outstanding contribution
19 May 2023
A team of community first responders at the East of England Ambulance Service (EEAST) who have responded to over 8,000 patients have been recognised for their outstanding contribution to their community.
Paramedics represent EEAST in Coronation Honour Guard
15 May 2023
Two clinicians from EEAST were chosen to be part of the honour guard for the King’s Coronation.
International Nurses Day - A week in the life of a mental health advanced practitioner
12 May 2023
To celebrate International Nurses Day 2023, we sat down with our mental health advanced practitioners to learn what a typical week is like for them.
International Nurses Day 2023 – Alice’s Story
12 May 2023
Alice Welby is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Jean’s Story
12 May 2023
Jean Bryson is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – David’s Story
12 May 2023
David Young is a qualified nurse, working as a pre-hospital practitioner within the Trust.
International Nurses Day 2023 – Katie’s Story
12 May 2023
Katie Holmes is a qualified nurse, working as a pre-hospital practitioner within the Trust.
Mental Health Joint Response Car Launched for Mid & South Essex
11 May 2023
New mental health vehicle launched in the Mid and South Essex areas.
Clinical assistant hits the right notes on Britain’s Got Talent
10 May 2023
A clinical assistant at the East of England Ambulance Service who was part of a community choir which starred on ITV’s Britain’s Got Talent has talked about how singing helps her wellbeing.
New service helping EEAST go above and beyond for patients
03 May 2023
A family struggling to pay the bills and a man sleeping rough are among the patients that have been helped by a pioneering programme set up by the East of England Ambulance Service NHS Trust to signpost patients to services able to help unmet needs.
Embracing Autism: Autism Acceptance Month
27 April 2023
'Autism an Ability or a Disability – It all depends on society and the calibre of support on offer'
by Dr Hein Scheffer, Director of Strategy, Culture and EducationAllergy Awareness Week: Benjamin's story
26 April 2023
For Allergy Awareness Week, we’ve spoken to volunteer Benjamin Cronin about his experience living with a severe allergy.
New Chair announced at EEAST
25 April 2023
The new chair of the East of England Ambulance Service Trust (EEAST) has been announced as Mrunal Sisodia OBE.
Allergy Awareness Week
24 April 2023
Allergy Awareness Week, an annually observed week created by charity Allergy UK to raise awareness about allergies and offer support to those who suffer with one, begins today.
London Marathon 2023: Colin Davis
22 April 2023
The London Marathon 2023 is taking place this Sunday, 23rd April. Our CFR Colin Davis is running the marathon and is raising money for his CFR group via the east of England Ambulance Service Charity.
EEAST re-signs Armed Forces Covenant
20 April 2023
EEAST has signed up once again to the Armed Forces Covenant.
National Sibling Day: Gary and Nick Ball
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
National Sibling Day: Amber and Martin Bradbury
10 April 2023
This National Sibling Day, we’ve spoken to members of #TeamEEAST who work alongside their siblings about their experience of working together.
7-year old who raised alarm for her Mum meets paramedics
07 April 2023
Seven-year old Ariyah, has been presented with a certificate to recognise her bravery.
World Autism Day 2023 – Meet Garry
02 April 2023
Today is World Autism Day, which coincides with World Autism Acceptance Week. It aims to put a spotlight on the hurdles that people with autism face every day
Mother's Day 2023: Shaun and Steph
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Mother's Day 2023: Brannon and Sarah
19 March 2023
We have asked mums and their children working here at EEAST a few questions to find out what it’s really like when a family member is also your colleague.
Sharing Darren's story for #SignLanguageWeek
17 March 2023
This week is Sign Language Week, an exciting national campaign that is led by the British Deaf Association (BDA). Darren is sharing his experiences of learning BSL, and why it's important to be inclusive.
EEAST Community Recruitment Event
16 March 2023
On Thursday 30th March we will be hosting an inclusive recruitment event at Anglia Ruskin University in Chelmsford, along with partners from other blue light services and NHS organisations. Everyone is welcome.
EEAST response to Channel 4 Dispatches documentary
07 March 2023
On Thursday (March 9) at 9pm, Channel 4 is broadcasting a Dispatches documentary about the NHS, mostly centred around EEAST and Watford General Hospital.
Healthcare Unions suspend industrial action
03 March 2023
Both UNISON and GMB healthcare unions have suspended industrial action over national issue of pay that had been planned for on Monday 6th March and Wednesday 8th March.
Update on industrial action dates
24 February 2023
EEAST has been working closely with the healthcare unions over potential industrial action being held over the national issue of pay. The unions have now confirmed dates of planned industrial action.
Hollie's story for National Apprenticeship Week
12 February 2023
Albert's story for National Apprenticeship Week
10 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
Megan's story for National Apprenticeship Week
08 February 2023
This National Apprenticeship Week, we’re talking to members of #TeamEEAST who started their career with us as an apprentice and hearing about their journeys.
CQC recognises further improvements at EEAST
02 February 2023
The East of England Ambulance Service NHS Trust (EEAST) has made more improvements with the Care Quality Commission (CQC) removing two conditions on its licence.
Essex mum meets call handler who helped keep her son’s heart beating
18 January 2023
An Essex mum has met the ambulance service call handler who helped her keep her son alive.
EEAST stands down from latest Business Continuity Incident
04 January 2023
The East of England Ambulance Service NHS Trust (EEAST) has today [Wednesday 4th January] stood down the Business Continuity Incident that was declared on the 28th December.