Blog

Chris Barnes talks about the role of the Duty EOC Officer within the control room.   Hi, I’m Chris Barnes, a Duty EOC officer in Norwich EOC. I've been been with the ambulance service for almost nine years now. My background before joinin...

Ahead of EOCTakeover week, we approached Ashleigh, to write about her then role as Call Handler Team Leader.   Hi everyone, my name is Ashleigh and I am a Call Handler Team Leader based out of the Chelmsford Emergency Operations Centre. I fir...

James is a dispatcher working within one of our emergency operation centres. Here he talks about himself and his role within the ambulance service. I joined the ambulance service back in 2012, first as agency staff and then becoming a permanent e...

Helen began her ambulance service career as a call handler, a role that most people are familiar with. Now working within the EOC Audit team, Helen's guest blog for EOC Takeover week tells us a bit about this lesser known role as part of the EOC team...

Phil has worked in the ambulance service for 17 years. Here he tells us about his career, his role as a trainer and what makes the job tick. I started working in EOC after four years as an ambulance technician at Cambridge. I had been interested ...