Matters Arising and Action Tracker

In Public Trust Board Action Tracker for the meeting on 08.11.2023
Ref Source
(agenda title / item /
date / Action Ref)
Action Lead Due Date Status Proposed to Open/ Close
2 Public Board, 12.07.2023, PUB23/4/30.5, Action Tracker Provide assurance on essential care skills training compliance DoSCE 08.11.2023 Review Being tracked on IPR for essential care skills. Weekly supervision has been iplemented. 6 resuscitation otraining officer posts have been appointed and would commence over following months. Weekly monitoring is in place at directorate and sector level. All of these actions are beginning to demonstrate incremental improvements but the pace needs to be increased to meet trajectory for full compliance by the end of March 2024. O
5 Public Board, 12.07.2023, PUB23/4/34.8, FTSU Update FTSU report to be updated to reflect the number of reports raised as a percentage of the number of staff for each area. FTSUG 08.11.2023 Item not due yet O
6 Public Board, 12.07.2023, PUB23/4/38.7, CEG structure Request consideration on the potential for remunerating volunteers for their time commitments DoI

13.09.2023

08.11.2023

13.09.2023: Three options will report to volunteer advisory forum in October. DoI to confirm outputs to Public Board on 08.11.2023. O
7 Public Board, 13.09.2023, PUB23/4/57.11, IPR Include in IPR metric to reflect the number of calls transferred to other providers for response. DoCAP

08.11.2023

  O
8 Public Board, 13.09.2023, PUB23/4/61.6, Clinical Strategy Communications plan for clinical strategy to be updated to reflect how engagement with staff, stakeholders and the wider health and social care system would be engaged, and this engagement tested. DoSCE

08.11.2023

  O
45.16 Public Board, 09.11.2022, PB22/3/45, integrated performance report Request reporting of a training needs analysis in Q2 2023/24 DoSCE

08.11.2023

Verbal update to be provided O
Business Delegated to Committees/ Private Board
68.4 Referral to Audit Committee from Public Board, 18.01.2022, PUB22/3/68, Board Assurance Framework Key strategic contracts to be identified and KPIs monitored at committee level DoF 08.11.2023 Was repored to Audit Committee on 06.09.2023. However, Audit Committee chair has requested this action remain open for further address at the next meeting. O
62.7 Referral to Performance and Finance Committeefrom Public Board, 18.01.2022, PUB22/3/62, Patient Story Consider how improved information could be provided to patients on ambulance response times as part of the operational improvement plan. DoN

26.04.2023

13.09.2023

08.11.2023

EEAST already has a text messaging system for patients which is in the development stages, phase 1 is complete. Phase 2 and 3 will include providing patients with text message updates regarding delays/ambulance times etc.23.08.23 Worsening advice text messaging proposal reviewed at EOC Clinical Review Group and not supported due to associated risks.

13.09.2023: referred to QGC to consider patient experience impacts.

O

Next Section: Integrated Performance Report