Annual Report and Accounts 2021-2022
Vision, Goals, and Values
Learn more about EEAST's values of Respect, Teamwork, Honesty, Quality, and Care on our dedicated Vision and Values page.
About This Report
Our annual report is produced so that we can present information about our services and report on our performance. We do this in line with our commitment to openness and transparency and the published guidance set out by the Department for Health and Social Care.
Some of the images used in this document were taken during various COVID-19 guidance and therefore do not always include the use of a face mask or social distancing.
Contents
Introduction
Chief Executive Officer Overview
Performance Report
This section provides information on how the Trust has performed during 2021- 2022
Section 1 - Delivering Outstanding Care, with Exceptional People, Every Hour of the Day
Non-Emergency Patient Transport Services
NHS Emergency Preparedness, Resilience and Response
Section 2 - Provide Outstanding Quality of Care and Performance to our Patients
Patient and Public Involvement
Section 3 - Be an Exceptional Place to Work, Volunteer and Learn
Colleague Training and Education
Equality, Diversity, and Inclusion
Community First Responders and Our Volunteers
Section 4 - Be Excellent Collaborators and Innovators as System Partners
Partnership working with the Fire Service
The East of England Ambulance Service NHS Trust Charitable Funds
Section 5 - Be an Environmentally and Financially Sustainable Organisation
Digital Transformation and sustainability