Annual Report and Accounts 2022-2023

Vision, Goals, and Values

Learn more about EEAST's values of Respect, Teamwork, Honesty, Quality, and Care on our dedicated Vision and Values page.

About this report

Our annual report is produced so that we can present information about our services and report on our performance. We do this in line with our commitment to openness and transparency and the published guidance set out by the Department for Health and Social Care (DHSC).

Contents

Introduction

Welcome from our Chair

Chief Executive Officer Overview

Our Trust

Highlights


Performance Report

Section One: Provide outstanding quality of care and performance to our patients

Patient and public involvement

Patient safety

Health and safety

Safeguarding

Infection prevention and control

 

Section Two: Be an exceptional place to work, volunteer and learn

Our colleagues

Colleague training and education

Colleague relations

Health and wellbeing

Equality, diversity and inclusion (EDI)

Community first responders and our volunteers

 

Section Three: Delivering outstanding care, with exceptional people, every hour of every day

Urgent and Emergency Services

NHS emergency preparedness, resilience and response

Non-urgent patient transport services


Section Four: Be excellent collaborators and innovators as system partners

Partnership working

Commercial partnerships

EEAST Charity


Section Five: Be an environmentally and financially sustainable organisation

Sustainability

Finance

 

Section Six: Delivering our strategic goals

Delivering our strategic goals

 

Accountability Report

Directors’ report

Governance statement

Remuneration and staff report


Next page: Introduction